The site is very easy to use. You can add an item right away or you can click on any listing to view the complete description as the previews will only show a part of the title. When you click on a listing you will see the items current inventory in real time, price, expiration date, when it will start shipping, email it to a friend links and more. Be sure to look at the expiration dates as we do offer expired coupons. Many of our customers use the category drop down menus to view each weeks coupons and most of our extreme couponers use the product list page to view the complete selection on one page.
We ship US Mail. Most of you will see your coupons in a few days. Some areas may be longer, and Winter Weather / December Shopping Season may effect everyone. . We do not offer firm delivery dates as air mail is the only guaranteed option. If you need them fast we do offer Priority Mail OR Air Mail at checkout. We do not ship on Saturdays, Sundays or Holidays. Please get your orders in before 8 am E.S.T. for a shot at shipping that day. Shipping depends on daily volume, so order early for best shipping times. We are high volume shippers, we ship 100's of order per day, per site! Many customers use us because of out fast shipping record.
Basic 1st Class Mail is $0.55 per order. Bubble Mailer is $3-$4, this is 1st class mail in a padded bubble envelope, this is tracked and in a great option for medium size orders (12 batches+). Priority Mail starts at $7.00 and goes down to $3.00. Yes you can get Priority Mail for as little at $3.00. Prices depend on the amount of your order. Priority is a great option for larger orders and areas with poor delivery times. Air Mail is $23 per order and is 1-2 Business days. Be sure to use https://informeddelivery.usps.com for all tracking numbers. Informed delivery by the USPS is a great service to view and track every piece of mail you get. Insurance is $1.65 per order and remember we ca't help with uninsured orders.
WE CAN'T COMBINE AND REFUND MULTIPLE ORDERS TO SAVE YOU ON SHIPPING !!!
- Returns / Cancel
- The Shopping Cart
Items placed in the cart are not held. Adding an item to your cart does not reserve it for you. Not to worry as we have a large inventory to start with and an advanced inventory system. Checking out is easy. The system is very state of the art and is able to process hundreds of orders a second. There are over 5 different ways to check out. If you run into trouble just try another. You can checkout with or without being logged in, by clicking the Papal button, all Major Credit Cards can be used or you can use your Paypal Credit line if you would like to Finance your purchase. If you are not logged in to your account your order will not appear in your account later. Emails are sent as your order moves along, you can also check the progress inside your account.
- Admin Fees
We don't have any hidden fees. It drives me nuts when we see them. Never pay a fee to checkout.
We do not have many limits as we normally have a huge supply for our regular customers. Unless a coupon is ultra hot and we can 't get more you will not see a limit. No need for a limit of 5, 10, 20, 30 or 40 coupons per week like many of the smaller sites have to offer. Small sites use limits to make extra money off shipping and getting you to come back and try for more, hoping you will buy something else. We do not need to do that. If an item is out just join the waiting list and check inside the listing for a restock date or other reorder information. If we have more coming we'll add any arrival time to the inside of the listing or the listing will have a reorder process for shipping at at later date similar to our pre orders. If you are new or have not order in the past 30 days we will cut your order to 5 batches maximum of the same coupon unless you are on our pre approved bulk buyer list.
- Minimum Order
We do not have a minimum order amount. Order what you need, when you need it. The only catch is we offer the coupons in batches of 15. We have many buyers who order almost daily. We have a $1.50 minimum to checkout.
We are not responsible for Typographical Errors. Every effort is made to get the listings right. If we make an error in the listing we are sorry. Sometimes errors are made, for example we list a coupon as $1/1 and its really a $1/3. if there is not a picture be sure to ask us. We do not issue returns / credit/ Refunds for typographical errors, requests for such shall be grounds for account termination.
- Expiration Dates
Shipping Address Changes:
Be sure to email us shipping address changes. Its best to email us if you move or need it shipping to different address than normal as we use a shipping address database and may not read the packing slip.
Tracking numbers are not shared. Its the one system we can't get set up right all the time with the accounts. If you ordered upgraded shipping (Bubble, Priority or Air) sign up for myusps.com and the post office will show all incoming packages without you knowing the tracking numbers. You can also sign this up for regular mail ans P O Box mail and the post office will be able to show you your mail as it arrives. Remember after 9/11 all mail is photographed and stored for a period of time. This is a really great free service from the post office.
I did not get my order ?
As noted, under the site terms if you report an order as not arrived and you did not order the loss protection insurance your account will be closed for good as you took on the risk of non arrival yourself. As of 2006 we do not reship, replace, refund or issue a credit for orders do not arrive. If you DID order the protection just let us know and we can file a claim. Be sure you are using myusps.com to view incoming deliveries.
Inside your account is a contact us section. Select the department and send in your ticket and we will get right back to you in a day or so. Emails in any other location may go unanswered as the orders generate a large amount of system emails to us and some emails addresses are not monitored often or ever. Be sure to allow a day for us to answer. Remember our office manager does not work weekends.
Pre Orders / Pre Sell
A new addition to the site is our Pre Order System. This will help with demand for Hot Coupons and help insure we can continue to offer them without limits. No one likes to miss out on the "Good Stuff" and we think limiting the hot stuff is a scam. Sites that charge shipping like to get you to come back the next day and pay another shipping charge.
Pre Orders will have a shipping date listed inside the description and that will be the date your order will ship. The system will have separate invoices for each item. If the ship date changes we will update the listing. You are locked in at that price, no price adjustments will be made for any future fluctuations in price. Be sure to read the listing carefully, as with all our orders, we do not edit, refund or cancel orders for any reason and we can't more you to a different ship date. Requests to do so will close your account. We will only take orders for what we can fill and some coupons may sell out on Pre Order and not be offered again or to those who did not pre order. If we can't fill the order, a store credit shall be issued within 7 days, We do pre orders with our other businesses, we know what we're doing and have never had to issue a credit in 15+ years, but coupons can be tricky with region differences, supply and demand issues especially PG & Redplum.
Restock Pre Orders
When we have a coupon in stock and supply is low it is possible that we will have multiple listing for the same coupon and the prices will be different for both. For example we may have Bic Razors in early before Sundays release date and we only have 50 batches. You will see that coupon listed at $3 and its shipping now. We will also have a Pre Order for Bic Razors at $2, Shipping on Tuesday. Be sure to choose the price and shipping time that works for you. We can't edit, move your ship date, cancel or refund for any reason.
We may start to offer full PG inserts when we can. Pictures will be posted of the complete insert. We do check each insert to make sure the hot coupons are in each and every book before they ship out. Inserts can not be returned for any reason. Limits are posted with each listing. We can't combine shipping. We will cancel any order and account that attempts to order more than the limit. Be sure to select the free shipping option when the listing states "includes Priority Mail Shipping". You can Track your Priority mail shipment on Myusps.com as we do not sent tracking numbers. We are in complete control of the process, orders are never taken that we can't fill and we do not drop ship. The current max is 80 inserts if you were to purchase all options.
For more information and the "fine print" see our Terms page.